We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our audiologists, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
I became a patient of Dr. Johnston in 2008 and purchased my first hearing aids. I have upgraded twice since then, to my newest ones in December 2017. The latest ones are amazing, and they link to my smartphone. I moved away from the area in 2014 and now live 50 miles away, but I am still a patient of Family Hearing Center. The service I have received is the reason I am willing to travel the 50 miles.
I have seen an incredible change in Alex since she got these hearing aids. She got her first pair at age 5 and has had several different pairs since. It was always a struggle, though, to get her to wear them, and most of the time, she complained that she didn't like them. Now that she has these, however, she wears them every day, from the time she gets out of bed to the time she goes to bed at night. She can't stand to be without them now! I have seen her open up so much, almost like she has become more intelligent, but I know it is only because she couldn't hear what everyone was saying before. Now, her vocabulary has amazingly grown, she is more outgoing, she will talk to strangers, and she will ask for help at school, in stores, etc., because now she can understand people. Before, she wouldn't talk to anyone because she couldn't actually hear them. Now she can hear me talking crystal clear in the next room. Her grades went from barely passing to A's this year, her first year in high school. She is taking Spanish class and getting 100's on her oral exams, which I didn't think was possible. She is doing so well, in fact, that we took her out of special education and stopped her IEP, because she is doing better than her peers with no disabilities. Her teachers are amazed at the changes she has made. She has told me so many times that these hearing aids have completely changed her life and how amazing it is to be able to hear. They haven't just given her the ability to hear — it is as though they’ve completely changed her personality and now we are seeing what she is actually capable of.
Dr. Knecht was so friendly and helpful. She took the time to explain our daughter’s hearing impairment. We are forever grateful for her help and the caring staff at Family Hearing Center.
You all really do a service for mankind. My hearing aids have improved the quality of my life, and I would not be able to function as well without them. You really are helping so many people, improving their souls, and it's a wonderful thing.
Everyone at Family Hearing Center is kind and professional.
I’ve had (significant) hearing loss since I was quite young, and I was referred to Family Hearing Center approximately 18 (I think 1999?) years ago! When one wears hearing aids, service is crucial, and in my opinion FHC is nothing less than outstanding! Several months ago, Dr. Jill S. Knecht suggested to me a BAHA hearing device, and today I am extremely pleased to say now I notice sounds I lost well over 50 years ago! I have been and continue to be very happy with Family Hearing Center!
I have never had such outstanding service until I started going to Zeigler Family Hearing Center! By far the kindest and most caring staff I have ever seen! Dr. Judith Johnston is amazing and the most understanding and patient audiologist I have ever been to.
My new hearing aids have made such a significant difference in my life and have given me a renewed confidence in myself. I was able to successfully complete a training program for a new job that I otherwise would have had unnecessary struggles with. My ReSound hearing aids are awesome... I can hear music clearly again, and people around me don't have to shout just so that I can hear them. I no longer live in a bubble!
Mike K. & Family
I feel I can provide some firsthand advice for anyone who is concerned about their hearing health. My mother is 90 years old and has been a patient of Dr. Judith Johnston at Family Hearing Center for several years. My mother’s ability to hear and understand normal conversations was severely diminished and she was reluctant to accept the possibility that she could be helped. With some hesitation she had her first appointment with Dr. Johnston. The Dr.’s calm and sincere demeanor quickly won my mom’s confidence and convinced her that she was now under the care of a true professional who would do everything possible to restore her hearing to the best possible level. After testing, examination, and being fitted with the proper hearing aids; my mom again rejoined the world she had not been a part of for so long. Her interest and alertness is vastly improved, as well as quality of life.
My mom and our family owe Dr. Johnston and Family Hearing Center our deep gratitude for bringing back her ability to cope with the everyday situations most of us take for granted.
Everyone at the office is kind and patient. You don't have to wait for an appointment, they will get you in. The kindness keeps me coming back. This is the place to come.
When we found out about our son's severe hearing loss, we were devastated. Dr. Knecht has been so kind, compassionate, and informative. We couldn't ask for a better doctor and facility!
She worked really well with my son. He has some difficulties with fear of doctors and she just made him feel totally comfortable. He even hugged her.
The high-tech office and staff helped confirm my concerns and recommended options that will help me stay independent at 91 years young. Dr. Zeigler is the best!
I like their kindness.
We felt comfortable with our old doctor, but we wanted more service options. After working with Dr. Zeigler, we found that there were services that were not offered at my former audiologists. Dr. Zeigler knew just what we needed, and we've been seeing him ever since.
People no longer have to speak loudly. Everything that I speak is at a decent tone. I get compliments about my hearing aid.
Like getting new molds for my ears.
- Age 8
These hearing aids have changed my life. I wouldn't have admitted this before, but if I hadn't gotten hearing aids, I would have had to retire. Now I'm able to do my job well, and I just signed a contract to work a few more years! Thank you for changing my life.
- wearing Oticon mini RITEs
The hearing aids I received from you are the best I've had in my lifetime so far. I totally love the FM system and using the boot for FM. I also love the size of the hearing aids. Also the t-switch (I use for the phone) helps! Thanks.
I love the ear plugs. I haven't had any problems. It does feel a little weird that they're not all the way in, but they work great. So I just wanted to thank you, and yes I'm telling my musician friends to come and see you.
My life has totally changed. When I left your office that day, I was able to hear the birds sing, and I was able to hear my footsteps. I started to cry! These hearing devices have also changed my families' lives as well. They can speak to me in a more normal way. My husband is very happy to not have to repeat a question to me.
I can't get over the fact that I lived 10 years with my hearing loss. I now tell everyone about my life changing experience and urge anyone who has hearing loss to get help.